Bhubaneswar
Posted 2 months ago

Post : Customer Support Executive

HQ : Bhubaneswar

No of post – 1

Criteria :

  • 2 years experience in support roles (pharma/healthcare background will have an advantage).
  • Excellent communication, empathy, multitasking.
  • Must have proficiency in MS Office, CRM tools.

Qualification : 

  • Bachelor’s degree in any field; Life Sciences, Pharmacy, or customer service diploma preferred.

Responsibilities :

  • Respond promptly to customer inquiries via phone, email, chat, and social media about nutraceuticals, usage, billing, and deliveries.
  • Troubleshoot problems step-by-step, escalating complex issues to sales, tech, or management teams.
  • Provide accurate info on wellness products, health tips, and follow up for satisfaction.
  • Maintain detailed records in CRM systems, generate reports, and contribute feedback to improve services.
  • Support health campaigns by handling queries during events (ensure compliance with pharma standards).

Interested Candidate can send their updated resume to : hr@yuzoneindia.com

Job Features

Job Category

Operation

Full Time

fulltime

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